Customer Support


Have Questions? Want to Cancel? Have an Unexpected Charge?

Frequently Asked Questions


What is IndexCharge.com?

IndexCharge is the online customer support portal for BudgetIndex If you see IndexCharge.com on your creditcard statement you have subscribed to our Budget Index offer. You can cancel this subscription at any time by using the contact form below, by sending an email to cs@indexcharge.com or by calling +44-203-936-3078 or +1 844-459-5994. If it was not you who subscribed to the website please contact us ASAP so we can issue a refund for the charge(s).

How do I cancel my subscription?

You can cancel your subscription at any time by using the contact form below, by sending an email to cs@indexcharge.com or by calling our 24/7 customer support line at +44-203-936-3078 or +1 844-459-5994.

What is this charge for?

If you see IndexCharge.com on your creditcard statement you have subscribed to our Budget Index offer. As stated on the subscription or promotional page and in the terms and conditions all charges automatically recur until canceled. You can cancel your subscription at any time by using the contact form below, by sending an email to cs@indexcharge.com or by calling +44-203-936-3078 or +1 844-459-5994. If it was not you who subscribed to the website please contact us ASAP so we can issue a refund for the charge(s).

Where can I find my login details?

Your username and password were emailed to you when you subscribed to the site. If you have lost or did not receive this email please use the contact form below to get in touch with us so that we can look up your username and password.

How do I get my promotional gift?

If you subscribed to the webiste through a promotional gift campaign you automatically entered the competition upon subscribing. You don't have to do anything else. Winners will be drawn every 3 months at random from all valid subscibers in that period and will be personally contacted by email.

How do I use my account?

To start managing your expenses online just login to your Budget Index dashboard at dashboard.budgetindex.com. Everything shoudl be pretty self-explanatory, but if you have any questions do not hesitate to contact us.

Where do I login?

You can login to your Budget Index dashboard with your username and password at dashboard.budgetindex.com.

About


IndexCharge is the customer support portal for BudgetIndex. Need help with your account? Want to cancel your subscription? Just use the form below to get in touch with us.

For any billing related questions such as unexpected or unknown charges you can email us at cs@indexcharge.com or call us 24 hours a day at +44 203 936 3078 or +1 844 459 5994.

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